{"id":2141,"date":"2026-01-19T11:51:43","date_gmt":"2026-01-19T09:51:43","guid":{"rendered":"https:\/\/btchel.com\/?page_id=2141"},"modified":"2026-01-19T11:51:43","modified_gmt":"2026-01-19T09:51:43","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/btchel.com\/fi\/returns-policy\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"<div class=\"wp-block-group has-global-padding is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-661d0fa5 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--30)\">\n<h2 class=\"wp-block-heading has-text-align-left has-x-large-font-size\">Returns &amp; Exchanges<\/h2>\n\n\n\n<p class=\"has-text-align-left has-small-font-size wp-block-paragraph\">Not 100% happy with your order? No worries! You can return most items within 14 days for a refund or exchange. Just make sure they\u2019re unworn, unused, and in original condition.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">How it works:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact us at <a href=\"mailto:hello@btchel.com\">hello@btchel.com<\/a> with your order number.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019ll guide you through the return or exchange.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds go back to your original payment method within 7\u201310 business days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Made-to-order items (like the Btchel Ring), sale items, personalized merch, and digital products cannot be returned.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping costs aren\u2019t refundable (unless your item is damaged or incorrect).<\/p>\n\n\n\n<p class=\"has-text-align-left has-small-font-size wp-block-paragraph\">If your item arrives damaged, let us know\u2014we\u2019ll make it right.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Exchanges Not 100% happy with your order? No worries! You can return most items within 14 days for a refund or exchange. Just make sure they\u2019re unworn, unused, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"class_list":["post-2141","page","type-page","status-publish","hentry"],"ticketed":false,"_links":{"self":[{"href":"https:\/\/btchel.com\/fi\/wp-json\/wp\/v2\/pages\/2141","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/btchel.com\/fi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/btchel.com\/fi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/btchel.com\/fi\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/btchel.com\/fi\/wp-json\/wp\/v2\/comments?post=2141"}],"version-history":[{"count":1,"href":"https:\/\/btchel.com\/fi\/wp-json\/wp\/v2\/pages\/2141\/revisions"}],"predecessor-version":[{"id":2142,"href":"https:\/\/btchel.com\/fi\/wp-json\/wp\/v2\/pages\/2141\/revisions\/2142"}],"wp:attachment":[{"href":"https:\/\/btchel.com\/fi\/wp-json\/wp\/v2\/media?parent=2141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}